FAQ

  • What type of training and licensing do your guards have?
    Our guards are licensed and trained in accordance with the Australian Compliance standards. All ICorp Security professionals hold the following licenses:
    • Certificates in Security Operations
    • First Aid Certificates
    • Responsible Service of Alcohol (RSA) for licensed premises
    • Working With Children Check Certificates
    All ICorp Security staff are fully trained with the latest technology, service and security operations. We encourage a client-centred approach and discourage the use of heavy-handed security techniques.
  • What security services do you provide?
    We provide an extensive range of services which are tailored to our client’s specific security requirements. Our services portfolio comprises the following:
    • Physical Security:
      • Uniformed Guards
      • Concierge & Building Security
      • Event Security and Crowd Management
    • VIP Security
    • Control Room Operators & Access Control Management
    • Mobile Patrol & Emergency Response
    • Electronic Security Solutions
    • Consulting & Specialised Solutions
  • Do you provide security for large events?
    Yes, we provide security for events of all sizes including community fetes, school concerts, music festivals, sports events and others. Our goal is to help event managers deliver safe and secure events. Our event services include among others:
    • Crowd control (for both liquor-licensed and alcohol-free events)
    • Event perimeter patrols and protection
    • Asset and property protection (prior, during and post event)
    • Special escort & VIP protection
    • COVID Marshalls
    Contact us to discuss a tailored service to suit your specific needs.
  • Can you provide security for my office/apartment building?
    Yes, we provide security services for commercial and residential buildings. Our team can help you manage the concierge desk or after-hours service for your tenants/residents, while providing a sound security presence. Contact us to discuss a tailor-made solution to meet your specific needs
  • How many guards do I need to hire for my private function?
    This will depend on the number of guests, location and other variables. In general, a minimum of two guards are required for parties with under 100 guests. Licensed premises may also have other requirements for crowd control. Contact us to discuss your next function and we will provide a tailored solution.
  • How does your pricing structure work?
    Many factors influence the cost of our security services such as hours required, location and guard responsibilities. Contact us for a no-obligation consultation and/or request a quote.
  • Are your services available in Victoria only?
    Supported by our Melbourne-based, 24/7 National Operations Centre, our services are available across Australia and New Zealand.
  • I’m a guard looking for work. Who do I contact?
    Please go to Apply Online page, or email your most recent security licence and ID documents to recruitment@icorpsecurity.com.au.
  • I’m looking for Security Guards. Who do I contact?
    Please go to Request a Quote page, or contact us at enquiry@icorpsecurity.com.au
  • I would like to report an incident. Who do I contact?
    Please contact our 24/7 National Operations Centre at 1 300 84 84 50 or by email to operations@icorpsecurity.com.au

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